Please purchase only if acceptable.

完美主义者请绕道，避免不愉快。
Strict perfectionists are advised to refrain from purchasing to avoid misunderstandings.

⚠️ 不接受退换情况 Non-Returnable / Non-Exchangeable Cases

以下情况不支持退换：
The following are NOT eligible for return or exchange:

  • 小问题可自行缝补
    Minor issues fixable by stitching

  • 线头可自行修剪
    Loose threads that can be trimmed

  • 3cm 内可清洗小污迹 / 小瑕疵
    Small washable stains / minor defects within 3cm

  • 不喜欢颜色
    Dislike of color

  • 买错尺寸
    Wrong size selected

🔺 必须提供「一镜到底开箱视频」
Uncut full unboxing video is required for any claim.

🔺 无开箱视频不受理
No video = No return/exchange.

✅ 支持退换情况 Eligible for Return / Exchange

仅限以下情况：
Only applicable for:

  • 发错货物
    Wrong item sent

  • 严重瑕疵且无法补救
    Major defect that cannot be fixed

  • 厂家给错款式
    Wrong design from supplier

📌 问题需在签收后 3 天内提出。
Issues must be reported within 3 days after delivery status shows “received”.

逾期不受理。
Late claims will not be entertained.

🚚 退换运费政策 Return Shipping Policy

🔹 若商品原本享有包邮优惠 买家承担退回运费
If item was purchased under free shipping promotion， Buyer bears return shipping fee.

卖家承担补寄一次运费
Seller bears one-time reshipping fee.

🔹 若购买时无包邮活动
If no free shipping promotion was applied:

我们承担双方运费
We bear both-way shipping costs.

（退回运费上限：
西马 RM8 / 东马 RM15）
(Return shipping capped at
West Malaysia RM8 / East Malaysia RM15)

*需提供郵寄收據 

📦 退换商品须在协商后 3 天内寄回。
Returned item must be shipped back within 3 days after confirmation.

逾期不受理。
Late returns will not be accepted.

💰 代购缺货退款 Pre-Order / Backorder Refund

代购款式如遇缺货，将在代购结束查账后统一退款（CREDIT）。
If pre-order items are out of stock, refunds will be processed after batch reconciliation（Refund Credit）.

普通退款 3–7 天内处理。
Normal refund processing: 3–7 working days.

如有遗漏可提醒我们。
Kind reminders are appreciated if overlooked.


收到货物后3天内必须给我们知道遇到的货物问题 逾期不理⚠️

当包裹收到了后避免发生任何问题 请在开的时候录video起来 以免包裹有东西少/其他问题 我们也比较容易处理

如果没有录video 包裹有问题 一切没有负责⚠️⚠️⚠️

对大家都公平哦🌷

(从系统显示货物被签收开始算起3天 逾期不理 逾期不理!)

小于3cm任何小瑕疵不做更换🔺(可以自己用针线处理一下)

任何可清洗的小瑕疵不做更换🔺

市场拍摄店主已经尽量还原实色了 但是每个人手机都会出现小色差 这点还需要大家多多包涵👌

退换货物运费Policy看这里⚠️

如果货物本身是购买时候享有满额包邮的 退换货物时候退给我们的货物须买家自己承担运费 卖家只会承担补寄回去那一次哦🦋 若是正常没有包邮活动购买的我们将承担双方运费 👌 (*退回运费限制在Rm8以内哦)


下单代表同意此条例 以避免引起不必要的争执❣️

完美主义者请绕道哦💕


Please inform us of any issues with the goods within 3 days of receiving the package. We will not entertain any claims after this period ⚠️

To avoid any issues, please record a video while opening the package to document its contents. This will make it easier to handle any discrepancies, such as missing items or other problems. If no video is recorded, we will not be responsible for any issues ⚠️⚠️⚠️ This policy ensures fairness for everyone 🌷

(The 3-day period starts from the system’s recorded delivery date. Late notifications will not be accepted.)

Minor flaws under 3cm will not be eligible for replacement🔺 (you can fix these with a needle and thread).

Minor washable flaws will not be eligible for replacement🔺

While we strive to represent the true colors in our product photos, slight color differences may occur due to individual screen settings. We appreciate your understanding on this matter👌

Return/Exchange Shipping Policy:

If the original purchase qualified for free shipping, the buyer is responsible for the return shipping cost. The seller will only cover the cost of reshipping the exchanged item back to the buyer 🦋 For purchases without a free shipping promotion, we will cover the shipping costs for both ways👌 (*Return shipping costs are limited to RM8).

By placing an order, you agree to these terms to avoid any unnecessary disputes❣️

Perfectionists, please look elsewhere 💕




本店保留最终解释权及更换权。
We reserve the right of final interpretation and decision.